York Performance Recumbent Bike

At Prime Physio Essentials, we believe shipping should never be a barrier to getting the equipment your clinic or rehab needs. That’s why we’ve designed one of the fairest and most transparent shipping policies in the industry.

Unlike many competitors who hide costs until the last step or surprise you with bulky item surcharges, we absorb a large portion of freight costs ourselves. This keeps our delivery fees lower than anyone else in the market, with no hidden fees, no inflated freight, and no last-minute surprises.

✅ These flat rates cover all major product types — treatment tables, treadmills, exercise bikes, parallel bars, Pilates reformers, stools, clinic furniture, and more.

✅ You’ll always know the cost before you checkout.

✅ You pay less than competitors, because we subsidise most of the freight charges.

However if due to unforeseen circumstances and there are any additional shipping costs (highly unlikely) our team will be in contact with you.

Why Our Policy is Better

• No hidden surcharges: What you see is what you pay.

• At-cost guarantee: We never inflate freight costs — we subsidise them.

• Safe & prompt delivery: Every order is carefully packed, tracked, and delivered securely to your door.

• Trust through transparency: If there are any rare exceptions (see below), we’ll always contact you first before proceeding.

At Prime Physio Essentials, we know that running a physiotherapy clinic means making smart investments in high-quality equipment that delivers results for your patients. That’s why we’ve made it our mission to provide premium physiotherapy and rehabilitation equipment with the best value, expert support, and a hassle-free buying experience. Here’s why clinics across Australia choose us:

What Makes Us Different?

• We’re Physiotherapy Specialists – Unlike generic suppliers, we focus exclusively on physiotherapy and rehab equipment. We know what works in a clinic setting and can help you choose the best solutions for your practice.

• Price Match Guarantee  – We negotiate directly with manufacturers so you get the best deals without compromising on quality. No hidden fees, no inflated costs - just great value.

• 30 Day Easy Returns  – Not happy with your product, we'll take it back no questions asked.

• Top-Quality, Trusted Brands – We only stock reliable, clinic-ready equipment from leading manufacturers that meet Australian safety and quality standards.

• Affordable Shipping – We offer some of the lowest shipping rates in the industry-especially for large and heavy items. Our flat-rate fees mean you’ll pay less for delivery than at any competitor, with no hidden costs at checkout.

• Reliable After-Sales Support – We’re not just here for the sale. We provide ongoing support, warranty assistance, and expert guidance to make sure you get the most out of your equipment.